Can't update plugin

Dutch · Oct 4th 2017

I have one plugin I haven't been able to update, says username or password is incorrect even though that username and password works for all others. Is it the wrong server or something else?

PackagesGifts for users (1.0.3)URLhttp://store.woltlab.com/vortex/

Barungar · Oct 4th 2017

I asume that this plugin wasn't bought in the WoltLab plugin store. Therefor you can't update it via store.woltlab.com/vortex/ ... you'll need to update via the server you bought from.

Just check here in your account in the license section, if the plugin is recorded it was bought here, if not... you need to get the update from the one you bought it from.

Dutch · Oct 4th 2017

It shows in my account as being bought here.

**Andrea Berg** · Oct 4th 2017

Can you download the plugin in the store?

WoltLab Cloud

File

Gifts for users

Create different gift categories and gifts for your members.

SoftCreatR

Nov 18th 2021

Dutch · Oct 4th 2017

If I do that will it wipe out the gifts already on the board?

**Andrea Berg** · Oct 5th 2017

No, you can perform a normal update. See also Install additional apps (Manual Installation)

Dutch · Oct 5th 2017

OK, thanks. Finally got it updated.

Can't update plugin

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