Can't update plugin

Dutch · October 4, 2017 at 2:47 PM

I have one plugin I haven't been able to update, says username or password is incorrect even though that username and password works for all others. Is it the wrong server or something else?

PackagesGifts for users (1.0.3)URLhttp://store.woltlab.com/vortex/

Barungar · October 4, 2017 at 3:02 PM

I asume that this plugin wasn't bought in the WoltLab plugin store. Therefor you can't update it via store.woltlab.com/vortex/ ... you'll need to update via the server you bought from.

Just check here in your account in the license section, if the plugin is recorded it was bought here, if not... you need to get the update from the one you bought it from.

Dutch · October 4, 2017 at 3:06 PM

It shows in my account as being bought here.

**Andrea Berg** · October 4, 2017 at 4:06 PM Official Post

Can you download the plugin in the store?

WoltLab Cloud

File

Gifts for users

Create different gift categories and gifts for your members.

SoftCreatR

November 18, 2021 at 9:35 AM

Dutch · October 4, 2017 at 7:17 PM

If I do that will it wipe out the gifts already on the board?

**Andrea Berg** · October 5, 2017 at 10:18 AM Official Post

No, you can perform a normal update. See also Install additional apps (Manual Installation)

Dutch · October 5, 2017 at 11:43 AM

OK, thanks. Finally got it updated.

Can't update plugin

Gifts for users

Participate now!

Similar Threads

How do I update from 4.1.16 to 5.0.8 ?

How do I create a Moderator forum?

[Success] Upgrading from 4.1

Wait until all plugins are upgraded before upgrading to 3.0 ?