it may be an issue in WBB
That's very unlikely.
there is a 3-party pluging that makes hacker to getting in to the forum
This could be. However, it's also unlikely, if you got it from our plugin store.
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What about the possibility, that someone knows your FTP password? What FTP client are you using? Filezilla for example is known, that it saves passwords in clear text on your machine. So if your computer gets compromised, it's possible to grab all your saved FTP passwords.
What about the possibility, that someone knows your FTP password? What FTP client are you using? Filezilla for example is known, that it saves passwords in clear text on your machine. So if your computer gets compromised, it's possible to grab all your saved FTP passwords.
I use Total Commander,and there are no guests can read or watch forum, only members,but we have a problem with it being up to 300 guests, from China / USA
and forum is Norwegian with server in germany, I've now created new password to Cpanel and FTP account plus MySql-database
Hello,
you can block some countries with .htaccess with this tool : http://www.ip2location.com/blockvisitorsbycountry.aspx
And if you have an access in your WHM, and have CSF installed, you can add these countries in cc_deny, in CSF settings to block them 
Alternatively: https://packages.softcreatr.de…tcreatr-wcf2-countryblock
I use Total Commander,and there are no guests can read or watch forum, only members,but we have a problem with it being up to 300 guests, from China / USAand forum is Norwegian with server in germany, I've now created new password to Cpanel and FTP account plus MySql-database
Do you host any other software than WBB/WCF?
Do you host any other software than WBB/WCF?
No
The hack must not necessarily have occurred about your account. It may also be responsible by another customer on your server. You should inform your web host.
There are no known security issues. Please check the system logs for more informations about the hack. Generally the hackers came over an insecure FTP oder outdated Software with security holes.
What all do you use on VPS ? cPanel should be safe. But if you have some scripts that add 777 to your folders, that could be an issue. Your logs are the best place to start the investigation.
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