WoltLab Cloud Ticketsystem: Project manager 5.5.4

This product requires the base product WoltLab Suite: Ticket System.

Extends the ticket system with extensive functions for professional project management.

This plugin allows you to create and manage new projects as a ticket collection. Per project, comments can be created, ticket can be managed, and file attachments can be added

Functions at a glance

  • Create new projects
  • New project list and project pages
  • Assign tickets to projects and view them on project page
  • Comments and file attachments for projects
  • View project progress
  • Extensive configuration options per project (due date, project manager, permissions, avatar and much more)
  • Notifications on due date, ticket assignment and project completion
  • Labels and categorization of projects

Quick Reference Guide:

  1. Permissions:
    Administrative permissions -> ticket system -> project manager
    - Can manage projects.
    - Can manage categories of projects

    Moderate rights -> ticket system -> project manager.
    - Can see list of projects
    - Can assign ticket to a project

    In addition, permissions must be set per project (see 2.)
  2. Manage Projects
    ACP -> Apps -> Project Manager -> Projects
  3. View project list/progress
    Main menu -> Ticket system -> Projects
  4. Project details / comments / tickets / file attachments
    Selecting the ticket via the project list (3.)
  5. Assign ticket project
    Projects can be easily selected via Edit/Create ticket

Required package

WoltLab Cloud
File
WoltLab Suite: Ticket System
An comfortable ticket system for reporting support tickets and software bugs.
Darkwood.Design

Images

Thanks 1 Like 4

  • Version 5.5.4

    The remaining days are now also calculated correctly if the end date is in the past.

  • Version 5.5.3

    • Fixed an error that caused an error to be displayed when saving projects if a label was selected and the associated category was subsequently deleted/deactivated.
    • Fixed an error where projects could no longer be edited if the assigned category was deleted.

  • Version 5.5.2

    • Fixed a bug where the notification for expired projects was sent too early.
    • Fixed a bug that prevented projects from being deleted in the ACP.
    • Fixed a bug where permissions could not be set in project categories.

  • Version 5.5.1 pl 5

    • The assigned project is now displayed on the ticket page
    • New column: "Project" in the ticket listing

    Images

  • Version 5.5.0

    Adaptations for WoltLab Suite 5.5*

    * This version requires at least WoltLab Suite 5.5

  • Version 5.4.14

    The projects are now also sorted correctly during quick assignment

  • Version 5.4.13

    The projects are now sorted correctly when assigned in the ticket

  • Version 5.4.12

    Fixed an issue where individual boxes could not always be displayed in the sidebar.

  • Version 5.4.11

    • It is now possible to assign a project to the ticket directly in the ticket list
    • Fixed a bug where the page numbers sometimes did not match the project list and some projects were missing
    • More projects are now displayed per page
    • Projects are now no longer marked as "done" when the number of tickets in the project has been reduced to 0
    • requires WoltLab Suite 5.4

  • Version 5.4.9

    Fixed a bug that caused the lower "Add project" button in the ACP to run to an error message

  • Hallo,


    wo lässt sich der Fortschritt der einzelnen Projekte festlegen?

    • Das passiert automatisch anhand der erledigten und offenen Tickets.


      1 Ticket offen, 1 Ticket geschlossen = 50%

    • Danke für die Rückmeldung. Schön wäre es, wenn der Projektleiter den Fortschritt selbstständig - % angeben könnte.

    • Ich könnte mir vorstellen, dass ein (optional) manuell eingegebenen Fortschritt den errechneten dann einfach überschreibt. Erstelle mir dazu gerne einen Vorschlag. Dann prüfe ich das später einmal. https://darkwood.design/features/index/50-ticketsystem/

  • Guten Abend.


    Eine sehr interessante Erweiterung. Gibt es ein sichtbares Copyright?


    Liebe Grüße


    webpexel

    • Hallo, das Ticketsystem verfügt über einen Hinweis im Footer. Der Projektmanager fügt hier keinen weiteren Hinweis hinzu.

  • Wenn einem Projekt mehrere Benutzergruppen zugewiesen wurden, verschwindet das Projekt in der Übersicht. Selbs wenn allen Gruppen die selben Rechte eingeräumt wurden. Ist das so gewollt? mit welchem Hintergrund?

    • Dazu liegt mir bereits ein Support-Ticket vor, welches ich in den nächsten Tagen bearbeiten werde.

    • Nachtrag: behoben ab 5.3.1

    • Danke für die Rückmeldung! Gibt es schon einen Zeitpunkt wann diese veröffentlicht wird?

    • Bei uns im Store ab sofort. Hier, sobald WoltLab freischaltet.

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