Import breaks website

K.Rens · October 12, 2022 at 6:28 AM

I just imported woltlab 4.1 into a clean install of woltlab 5.5

After the import using cli, the website is broken:

100% [###############################################################################################################################################################################################]

[2022-10-12T04:22:19+00:00] Import completed.

>worker wcf\\system\\worker\\LikeRebuildDataWorker

0% [-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------] [ERROR]

wcf\system\exception\ErrorException: Trying to get property 'reactionTypeID' of non-object in /home/v6/domains/v6.com/public_html/lib/system/WCF.class.php:341

Stack trace:

#0 /home/v6/domains/v6.com/public_html/lib/system/worker/LikeRebuildDataWorker.class.php(89): wcf\system\WCF::handleError()

#1 /home/v6/domains/v6.com/public_html/lib/system/cli/command/WorkerCLICommand.class.php(160): wcf\system\worker\LikeRebuildDataWorker->execute()

#2 /home/v6/domains/v6.com/public_html/lib/system/CLIWCF.class.php(336): wcf\system\cli\command\WorkerCLICommand->execute()

#3 /home/v6/domains/v6.com/public_html/lib/system/CLIWCF.class.php(94): wcf\system\CLIWCF->initCommands()

#4 /home/v6/domains/v6.com/public_html/cli.php(21): wcf\system\CLIWCF->__construct()

#5 {main}

I cannot rebuild the indexes.

Susi · October 12, 2022 at 8:39 AM

Did you try to start the worker again?

K.Rens · October 12, 2022 at 11:59 AM

What is a worker and how do you restart it?

Susi · October 12, 2022 at 1:24 PM

This is the LikeRebuild Worker.

worker wcf\\system\\worker\\LikeRebuildDataWorker

You can restart it after starting CLI again if it doesn't work any more. Look at the Documentation. This is the German one:

Migration (CLI) - WoltLab Suite Handbuch

The process stopped here:

Migration (CLI) - WoltLab Suite Handbuch

But don't start the Import again! The Import itself ist done.

Quote from K.Rens

[2022-10-12T04:22:19+00:00] Import completed.

K.Rens · October 12, 2022 at 3:59 PM

I just started a clean ssh session, logged in as the website user, ran php cli.php, but I keep on getting the following error message:

>worker wcf\\system\\worker\\LikeRebuildDataWorker

0% [--------------------------------------------------------------------------------] [ERROR]

wcf\system\exception\ErrorException: Trying to get property 'reactionTypeID' of non-object in /home/v6/domains/v6.com/public_html/lib/system/WCF.class.php:341

Stack trace:

#0 /home/v6/domains/v6.com/public_html/lib/system/worker/LikeRebuildDataWorker.class.php(89): wcf\system\WCF::handleError()

#1 /home/v6/domains/v6.com/public_html/lib/system/cli/command/WorkerCLICommand.class.php(160): wcf\system\worker\LikeRebuildDataWorker->execute()

#2 /home/v6/domains/v6.com/public_html/lib/system/CLIWCF.class.php(336): wcf\system\cli\command\WorkerCLICommand->execute()

#3 /home/v6/domains/v6.com/public_html/lib/system/CLIWCF.class.php(94): wcf\system\CLIWCF->initCommands()

#4 /home/v6/domains/v6.com/public_html/cli.php(21): wcf\system\CLIWCF->__construct()

#5 {main}

When I run

worker wbb\\system\\worker\\PostRebuildDataWorker

For PostRebuild it does work, not for the likeRebuild.

**Tim Düsterhus** · October 12, 2022 at 4:24 PM Official Post

Hi

can you try clearing the cache via the administrator's control panel to make sure it's not a caching issue and then retry?

K.Rens · October 14, 2022 at 4:03 PM

Clearing the cache did not solve it.

Could it be that there were no likes in the old forum?

Many other rebuilds do work.
Sounds like an improper error handling of the worker scripts, they should maybe just output: "nothing to update" in that case

Susi · October 14, 2022 at 5:12 PM

If you don't have likes the job would usually show 100% done in a second.

You shoud write a ticket, but today is Friday 17 pm and Woltlab will officially work again on Monday morning.

**Tim Düsterhus** · October 14, 2022 at 5:22 PM Official Post

Hi

Quote from Susi

You shoud write a ticket

Yes, that's what I would recommend at this point as well.

K.Rens · October 15, 2022 at 5:04 PM

Ok, what seems to worry me more is that the import showed success, but that somehow he stopped importing topics after end 2021.

Is there any easy way to only import the new ones?

Or how should I proceed now?

Just delete the entire site and start again from scratch? Or is there a smart way to only import the missing ones?

Susi · October 15, 2022 at 6:48 PM

Did you open a ticket?

Quote from K.Rens

Is there any easy way to only import the new ones?

There ist no way to import topics by date/time after an import. That sounds strange, when topics are missing.

Quote from K.Rens

Just delete the entire site and start again from scratch?

Yes, I think thats the best, but keep this one for woltlab if you can. So they ca anlayse what happend.

K.Rens · December 21, 2022 at 10:09 PM

Ok, so I followed your advice and started from scratch.
This time I get following error right after import:

Code

[2022-12-21T19:42:43+00:00] Smiley categories
100% [###############################################################################################################################################################################################]
[2022-12-21T19:42:43+00:00] Smilies
100% [###############################################################################################################################################################################################]
[2022-12-21T19:42:43+00:00] Import completed.
>worker wbb\\system\\worker\\PostRebuildDataWorker
  0% [-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------]             [ERROR]
wcf\system\exception\ErrorException: Trying to get property 'groupType' of non-object in /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/WCF.class.php:341
Stack trace:
#0 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/cache/builder/UserGroupPermissionCacheBuilder.class.php(76): wcf\system\WCF::handleError()
#1 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/cache/builder/AbstractCacheBuilder.class.php(42): wcf\system\cache\builder\UserGroupPermissionCacheBuilder->rebuild()
#2 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/worker/AbstractRebuildDataWorker.class.php(148): wcf\system\cache\builder\AbstractCacheBuilder->getData()
#3 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/forum/lib/system/worker/PostRebuildDataWorker.class.php(156): wcf\system\worker\AbstractRebuildDataWorker->getBulkUserPermissions()
#4 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/cli/command/WorkerCLICommand.class.php(160): wbb\system\worker\PostRebuildDataWorker->execute()
#5 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/CLIWCF.class.php(336): wcf\system\cli\command\WorkerCLICommand->execute()
#6 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/lib/system/CLIWCF.class.php(94): wcf\system\CLIWCF->initCommands()
#7 /home/ictsv7/domains/ictsv7.dimoweb.com/public_html/cli.php(21): wcf\system\CLIWCF->__construct()
#8 {main}
>worker wbb\\system\\worker\\ThreadRebuildDataWorker
100% [###############################################################################################################################################################################################] ETA 00:00:00
>

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K.Rens · December 23, 2022 at 10:11 PM

Update: woltlab told me to close cli, clear cache and rerun the scripts and now it's working.

Participate now!