Upgrade from 3.0 to 5.2 failed

w@lter · Jan 4th 2020

So I purchased an upgrade from 3.0 to 5.2

Followed all steps in this thread : WoltLab Suite 5.2 Released

Result :

Code

An update of package com.woltlab.filebase from version 3.0.22 to 5.2.0 Beta 2 is not supported.


Stacktrace:

#0 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 2')
#1 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 3')
#2 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 4')
#3 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 RC 1')
#4 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 RC 2')
#5 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(516): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0')
#6 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(104): wcf\system\package\PackageInstallationScheduler->updatePackage('50', '5.2.0')
#7 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(65): wcf\system\package\PackageInstallationScheduler->tryToInstallPackage(Object(wcf\data\package\Package), '5.2.0', true, false)
#8 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/package/update/PackageUpdateAction.class.php(559): wcf\system\package\PackageInstallationScheduler->buildPackageInstallationStack(false)
#9 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/package/update/PackageUpdateAction.class.php(511): wcf\data\package\update\PackageUpdateAction->createQueue('update')
#10 [internal function]: wcf\data\package\update\PackageUpdateAction->prepareUpdate()
#11 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/AbstractDatabaseObjectAction.class.php(204): call_user_func(Array)
#12 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXProxyAction.class.php(75): wcf\data\AbstractDatabaseObjectAction->executeAction()
#13 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXInvokeAction.class.php(104): wcf\action\AJAXProxyAction->invoke()
#14 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AbstractAction.class.php(47): wcf\action\AJAXInvokeAction->execute()
#15 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXInvokeAction.class.php(63): wcf\action\AbstractAction->__run()
#16 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/request/Request.class.php(83): wcf\action\AJAXInvokeAction->__run()
#17 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/request/RequestHandler.class.php(94): wcf\system\request\Request->execute()
#18 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/acp/index.php(9): wcf\system\request\RequestHandler->handle('wcf', true)
#19 {main}

Display More

Please help. It's urgent, my forum is down at the moment

Jay-Eric · Jan 4th 2020

You need to upgrade to WoltLab Suite 3.1 first and then to 5.2

w@lter · Jan 4th 2020

Do you mean that I need to purchase 2 different packages?

Jay-Eric · Jan 4th 2020

No, if you purchased 5.2 then 3.1 is included

w@lter · Jan 4th 2020

Oh, so I first need to follow the steps between 3.0 and 3.1, and then follow the steps between 3.1 and 5.2?

Jay-Eric · Jan 4th 2020

yes, exactly

Geronimo · Jan 4th 2020

Quote from w@lter

Followed all steps in this thread : WoltLab Suite 5.2 Released

You skipped step 4.

w@lter · Jan 4th 2020

Ok thanks for your help. I'm one step further.

w@lter · Jan 4th 2020

The saga continues : the update started and after 6% this is the new error message

This is starting to become a nightmare

Erazor · Jan 4th 2020

Quote from w@lter

This is starting to become a nightmare

Sorry but i'll never understand how an Admin can start a Software-Upgrade on an productive Environment without testing it upfront using an isolated test-environment...

w@lter · Jan 4th 2020

I'm looking for support and help. Your reply does not offer either.

WoltLab : can I get some support please?

Erazor · Jan 4th 2020

Well, it would help to test it upfront...

For such technical issues i'd recommend to use the ticket support instead of the forum as this most likely ends up in an endless story...

https://community.woltlab.com/ticket-add/

w@lter · Jan 4th 2020

Thanks for the tip to create a ticket. Alexander was able to help me.

Yachtie · Jan 4th 2020

Quote from w@lter

Thanks for the tip to create a ticket. Alexander was able to help me.

Always helpful

Upgrade from 3.0 to 5.2 failed

Alexander Ebert Jan 4th 2020

Alexander Ebert Jan 8th 2020

Participate now!

Share

Similar Threads

Pre-upgrade questions

Features and Improvements in WoltLab Suite 5.2

WoltLab Suite 5.2 RC 2 Download

WoltLab Suite 5.2 RC 1 Download

Upgrading from 3.0 to 3.1