Upgrade from 3.0 to 5.2 failed

w@lter · January 4, 2020 at 3:09 PM

So I purchased an upgrade from 3.0 to 5.2

Followed all steps in this thread : WoltLab Suite 5.2 Released

Result :

Code

An update of package com.woltlab.filebase from version 3.0.22 to 5.2.0 Beta 2 is not supported.


Stacktrace:

#0 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 2')
#1 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 3')
#2 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 Beta 4')
#3 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 RC 1')
#4 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(574): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0 RC 2')
#5 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(516): wcf\system\package\PackageInstallationScheduler->findShortestUpdateThread('com.woltlab.fil...', Array, '3.0.22', '5.2.0')
#6 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(104): wcf\system\package\PackageInstallationScheduler->updatePackage('50', '5.2.0')
#7 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/package/PackageInstallationScheduler.class.php(65): wcf\system\package\PackageInstallationScheduler->tryToInstallPackage(Object(wcf\data\package\Package), '5.2.0', true, false)
#8 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/package/update/PackageUpdateAction.class.php(559): wcf\system\package\PackageInstallationScheduler->buildPackageInstallationStack(false)
#9 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/package/update/PackageUpdateAction.class.php(511): wcf\data\package\update\PackageUpdateAction->createQueue('update')
#10 [internal function]: wcf\data\package\update\PackageUpdateAction->prepareUpdate()
#11 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/data/AbstractDatabaseObjectAction.class.php(204): call_user_func(Array)
#12 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXProxyAction.class.php(75): wcf\data\AbstractDatabaseObjectAction->executeAction()
#13 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXInvokeAction.class.php(104): wcf\action\AJAXProxyAction->invoke()
#14 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AbstractAction.class.php(47): wcf\action\AJAXInvokeAction->execute()
#15 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/action/AJAXInvokeAction.class.php(63): wcf\action\AbstractAction->__run()
#16 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/request/Request.class.php(83): wcf\action\AJAXInvokeAction->__run()
#17 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/lib/system/request/RequestHandler.class.php(94): wcf\system\request\Request->execute()
#18 /home/u17921p13277/domains/vlaamshobbybrouwforum.be/public_html/acp/index.php(9): wcf\system\request\RequestHandler->handle('wcf', true)
#19 {main}

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Please help. It's urgent, my forum is down at the moment

Jay-Eric · January 4, 2020 at 3:12 PM

You need to upgrade to WoltLab Suite 3.1 first and then to 5.2

w@lter · January 4, 2020 at 3:13 PM

Do you mean that I need to purchase 2 different packages?

Jay-Eric · January 4, 2020 at 3:15 PM

No, if you purchased 5.2 then 3.1 is included

w@lter · January 4, 2020 at 3:16 PM

Oh, so I first need to follow the steps between 3.0 and 3.1, and then follow the steps between 3.1 and 5.2?

Jay-Eric · January 4, 2020 at 3:17 PM

yes, exactly

Geronimo · January 4, 2020 at 3:19 PM

Quote from w@lter

Followed all steps in this thread : WoltLab Suite 5.2 Released

You skipped step 4.

w@lter · January 4, 2020 at 3:25 PM

Ok thanks for your help. I'm one step further.

w@lter · 2020-01-04 2.txt

The saga continues : the update started and after 6% this is the new error message

This is starting to become a nightmare

Erazor · January 4, 2020 at 3:38 PM

Quote from w@lter

This is starting to become a nightmare

Sorry but i'll never understand how an Admin can start a Software-Upgrade on an productive Environment without testing it upfront using an isolated test-environment...

w@lter · January 4, 2020 at 3:41 PM

I'm looking for support and help. Your reply does not offer either.

WoltLab : can I get some support please?

Erazor · January 4, 2020 at 3:47 PM

Well, it would help to test it upfront...

For such technical issues i'd recommend to use the ticket support instead of the forum as this most likely ends up in an endless story...

https://community.woltlab.com/ticket-add/

w@lter · January 4, 2020 at 11:09 PM

Thanks for the tip to create a ticket. Alexander was able to help me.

Yachtie · January 4, 2020 at 11:12 PM

Quote from w@lter

Thanks for the tip to create a ticket. Alexander was able to help me.

Always helpful

Upgrade from 3.0 to 5.2 failed

Alexander Ebert January 4, 2020 at 8:25 PM

Alexander Ebert January 8, 2020 at 2:48 PM

Participate now!

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Alexander Ebert January 4, 2020 at 8:25 PM

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