• Affected App
    WoltLab Suite Core
    Quote

    Alexander Ebert wrote:

    Better User Tracking

    Locations are now tracked much more accurately, including support for customized locations and page names.


    Guest listed as "unknown location"


    Images

    System

    Windows 10 Enterprise 2016 LTSB (1607.14393.447) - 64bit

    Windows 7 Enterprise (6.1 build 7601 : Service Pack 1) - 64bit

    Windows XP Professional (5.1 build 2600.xpsp_sp3_qfe.161003-1531 : Service Pack 3) - 32bit

    VOJ320F1A on NVIDIA GeForce GT 430 (1GB DDR3)

    Screen Resolution:1920px x 1080px

    AMD Athlon II X4 630 (2.8 Ghz)

    8.00GB Dual-Channel DDR3 Ram

  • I think "Unknown location" is also thrown when they visiting a unexistent page or do not have enough permission to see a page.

    Then it should read something along the lines of Viewing 404 page or Viewing permission denied page or Being asked to login or something (anything) other than "unknown"

    System

    Windows 10 Enterprise 2016 LTSB (1607.14393.447) - 64bit

    Windows 7 Enterprise (6.1 build 7601 : Service Pack 1) - 64bit

    Windows XP Professional (5.1 build 2600.xpsp_sp3_qfe.161003-1531 : Service Pack 3) - 32bit

    VOJ320F1A on NVIDIA GeForce GT 430 (1GB DDR3)

    Screen Resolution:1920px x 1080px

    AMD Athlon II X4 630 (2.8 Ghz)

    8.00GB Dual-Channel DDR3 Ram

  • We've made a change to the location tracking that will prevent an update if the access to that page has been denied. This means if you're visiting the forum index and then try to open a link to a foreign conversation, you will then be denied access and your location will still list the forum index as your last location, as it was the last actual page you've visited.

    There is one side-effect of this: If the first visit of a guest gets denied, there is no previous location hence the current location is "unknown". There is little we can do about this, except maybe hiding the location thing entirely for this particular edge-case only. In other words, there will never be a perfect solution, it is just about finding the less awkward one.

    We'll consider out options and run some tests to see if there would be any side-effects related to such a change.

    Alexander Ebert
    Senior Developer WoltLab® GmbH

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