Demo down all day

Zone · September 15, 2016 at 3:08 AM

I've been trying to access the demo since this morning and I have been getting the offline page all day. I couldn't find anywhere else to ask or report this so I am forced to make this thread here. Is there any official statement on the demo downtime and when it will be back up?

Thank you.

**Alexander Ebert** · September 15, 2016 at 9:44 AM Official Post

Hey @Zone,

there are no known issues with the demo system and as far as I can tell the demos attached to your account are up and running at the time of writing.

Please let me know if you have any further issues.

Zone · September 15, 2016 at 12:06 PM

@Alexander Ebert I have been getting this page since I first tried accessing any demo. I might be forced to just take the plunge without first getting familiar with it as I have enough trust in the community's feedback on Woltlab. But it would be nice if I could access it. I've tried with two different emails so far. That's strange if nobody else is having trouble with accessing the demo

.

**Alexander Ebert** · September 15, 2016 at 12:38 PM Official Post

Hey @Zone,

there was indeed a misconfiguration that dropped certain connections for no reason, I have fixed that issue and the demo should be available to you now.

I have extended both demos by 5 more days to compensate for the unavailability.

Thank you for taking your time to report this issue to us and enjoy the demo

Zone · September 15, 2016 at 10:01 PM

@Alexander Ebert Still getting the offline page unfortunately.

**Alexander Ebert** · September 16, 2016 at 12:23 AM Official Post

Hey @Zone,

thank you again for taking your time to bring this up. Unfortunately I knew exactly what was going wrong the second I read your post, eventually making my face go from skin colored to red and back again Anyway, I've fixed the issue and pushed the new configuration, it might take up to 15 minutes before everything is updated and the connection is reestablished.

Thanks for your patience and have a good one

Zone · September 16, 2016 at 12:43 AM

Thank you @Alexander Ebert I already bought Burning Board and have been experimenting with it for the past hour. I really, really like it so far. Very familiar and easy to use.

Participate now!