And my product key to activate win 10 was not working
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i'm currently chatting with them to validate my key.
The common thing I've been hearing and learned is when you finally do a full, clean install... As opposed to an upgrade... Is you're not supposed to enter a key, rather you're meant to skip it (you'll have the option to do so), and as soon as you log into your Microsoft account, they'll activate it.
So I keep reading... The verdict on how effective that is... Is sort of still unreliable