And my product key to activate win 10 was not working
i'm currently chatting with them to validate my key.
The common thing I've been hearing and learned is when you finally do a full, clean install... As opposed to an upgrade... Is you're not supposed to enter a key, rather you're meant to skip it (you'll have the option to do so), and as soon as you log into your Microsoft account, they'll activate it.
So I keep reading... The verdict on how effective that is... Is sort of still unreliable